At idr89, protecting your personal information is as important to us as delivering a world-class gaming experience. This Privacy Policy explains precisely what data we collect, why we collect it, how we use it, and what rights you hold over your information as an idr89 member.
This Privacy Policy ("Policy") describes how idr89 ("idr89", "we", "us", or "our"), the operator of the online gambling platform accessible at idr89.one, collects, processes, stores, and shares personal data when you use our website, mobile-optimised platform, or any associated services.
This Policy applies to all users of the idr89 platform, including registered Members, visitors who browse the platform without registering, and individuals who communicate with our support team. It covers all personal data processing activities regardless of the device or network you use to access idr89.one.
By registering an account or continuing to use the idr89 platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this Policy, you should discontinue use of the platform and contact our support team to close your account.
idr89 primarily serves adult players (21+) resident in Indonesia, including those in Jakarta, Surabaya, Medan, Bandung, Yogyakarta, Bali, Semarang, Makassar, and other cities across the Indonesian archipelago. References to "local payment methods" in this Policy include Indonesian bank transfers (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, BSI, Bank Permata) and e-wallets (OVO, DANA, GoPay, ShopeePay, LinkAja).
The following terms carry the meanings set out below throughout this Privacy Policy:
| Term | Meaning |
|---|---|
| Personal Data | Any information that identifies or can reasonably be used to identify a living natural person, directly or in combination with other data. |
| Processing | Any operation performed on Personal Data, including collection, storage, use, disclosure, alteration, or deletion. |
| Member / Player | A natural person who has completed registration and holds an active idr89 account. |
| KYC | Know Your Customer — the identity and age-verification process idr89 applies to all Members prior to processing withdrawals or upon reasonable suspicion of policy breach. |
| Controller | idr89, as the entity that determines the purposes and means of processing your Personal Data. |
| Processor | A third-party service provider that processes Personal Data on behalf of idr89 under a written data-processing agreement. |
| Cookies | Small text files placed on your device by idr89.one to support platform functionality, session management, analytics, and personalisation. |
| Device Data | Technical information automatically collected when you access idr89.one, including IP address, browser type, operating system, and screen resolution. |
idr89 collects the minimum personal data necessary to operate a secure, compliant, and personalised gambling platform. The categories of personal data we may collect include:
idr89 collects personal data through the following channels:
idr89 processes your personal data on one or more of the following legal grounds:
| Legal Basis | Examples of Processing Activities |
|---|---|
| Contractual Necessity | Account registration, deposit and withdrawal processing, game session management, customer support, KYC verification. |
| Legitimate Interests | Fraud prevention, platform security, anti-money-laundering screening, responsible gaming monitoring, analytics to improve platform performance. |
| Legal Obligation | Responding to valid court orders, law enforcement requests, or regulatory demands; mandatory record-keeping for financial transactions. |
| Consent | Sending promotional emails, push notifications, or SMS marketing; placing non-essential analytics cookies on your device. |
Where processing is based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of any processing carried out prior to withdrawal. To withdraw consent, contact us at [email protected].
idr89 uses the personal data we collect for the following specific purposes:
To create and maintain your idr89 account, authenticate your identity at login, process deposits and withdrawals in Indonesian Rupiah (IDR) across all supported payment channels, and deliver the games, betting markets, and other platform services you access.
To verify that you are a natural person, that you are at least 21 years of age, that your payment methods are registered in your name, and that your account information is accurate — as required to maintain a secure and compliant platform.
To detect, investigate, and prevent fraudulent activity, account takeovers, money laundering, multi-accounting, bonus abuse, and other prohibited conduct as defined in the idr89 Terms & Conditions. This includes automated screening of transaction patterns and login behaviour.
To monitor your gaming activity for indicators of problem gambling, to enforce any responsible gaming settings you have configured (deposit limits, session reminders, cooling-off periods, self-exclusion), and to proactively contact you if our monitoring systems flag a concern. See the Responsible Gaming page for full details.
To respond to your support queries, resolve account issues, process complaints, and maintain a record of your interactions with the idr89 support team for quality and training purposes.
To satisfy any applicable legal obligation, respond to lawful requests from regulatory or law enforcement authorities, and maintain the financial transaction records required under applicable international online gaming standards.
To analyse aggregated, anonymised usage data to improve platform performance, optimise the user experience, and develop new products and features. No individual player is identifiable in the analytics reports used for this purpose.
Where you have opted in, to send you personalised bonus offers, promotional emails, and platform updates. You can withdraw this consent at any time by clicking "unsubscribe" in any marketing email or by contacting our support team.
idr89 does not sell, rent, or trade your personal data to any third party for commercial purposes. We share personal data only in the following limited circumstances:
We engage carefully vetted third-party processors to perform specific functions on our behalf, including:
All processors are bound by written data-processing agreements that prohibit use of your data for any purpose other than the contracted service and require appropriate technical and organisational security measures.
We may disclose your personal data to government authorities, law enforcement agencies, or courts when we are legally required to do so by a valid order, warrant, or regulatory instruction. In such cases, we will disclose only the minimum data required to satisfy the legal obligation.
In the event that idr89 undergoes a merger, acquisition, or sale of substantially all of its assets, your personal data may be transferred to the successor entity. You will be notified of any such transfer via email or a prominent platform notice prior to your data being subject to a different privacy policy.
idr89.one uses cookies and similar tracking technologies to deliver a functional, personalised, and secure platform experience. The following categories of cookies are used:
| Cookie Type | Required? | Purpose |
|---|---|---|
| Strictly Necessary | Always active | Session management, authentication, security tokens, fraud prevention. These cookies cannot be disabled without breaking core platform functionality. |
| Functional | Always active | Remembering your preferred language, display settings, and responsible gaming preferences across sessions. |
| Analytics | Consent required | Aggregated, anonymised data on pages visited, feature usage, and navigation paths — used to improve the platform. No personally identifiable information is retained in analytics reports. |
| Marketing | Consent required | Tracking whether you arrived at idr89.one via a referral link, for internal affiliate tracking only. idr89 does not place third-party advertising cookies. |
You may manage your cookie preferences through your browser settings at any time. Please note that disabling strictly necessary or functional cookies will impair your ability to log in and use the platform. idr89 does not use cross-site tracking cookies or share cookie data with advertising networks.
idr89 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations. The following retention periods apply:
| Data Category | Retention Period |
|---|---|
| Account registration data | Duration of account + 5 years after account closure |
| KYC and identity documents | Duration of account + 5 years after account closure |
| Financial transaction records | Minimum 5 years from transaction date |
| Gaming activity logs | Duration of account + 2 years after account closure |
| Customer support communications | 3 years from the date of the last interaction |
| Device and technical data (logs) | 13 months from collection date |
| Marketing consent records | Until consent is withdrawn + 3 years |
| Self-exclusion records | Indefinitely (to prevent re-registration during exclusion period) |
Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised. Where legal proceedings or regulatory investigations are ongoing, data may be retained beyond the standard period until the matter is resolved.
idr89 implements a comprehensive suite of technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. These measures include:
As an idr89 Member, you hold the following rights with respect to your personal data. To exercise any of these rights, contact our support team at [email protected]. We will respond to all valid requests within 30 days.
Request a copy of the personal data idr89 holds about you, along with information on how it is used.
Request correction of any inaccurate or incomplete personal data held in your account.
Request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention requirements.
Request that idr89 limits the processing of your data in certain circumstances, such as while a rectification request is being resolved.
Receive a copy of your personal data in a structured, machine-readable format where technically feasible.
Object to processing of your data for direct marketing purposes at any time, with immediate effect.
Withdraw any consent-based processing (e.g., marketing emails) at any time without affecting prior lawful processing.
Lodge a complaint with idr89's support team or with a relevant supervisory authority if you believe your data rights have been breached.
The idr89 platform is strictly intended for adults aged 21 years and over. idr89 does not knowingly collect or process personal data from any person under the age of 21. If we become aware that a Member is under 21, their account will be immediately suspended, all wagers voided, and any deposits returned to the originating payment method in accordance with our procedures.
Parents and guardians who believe a minor may have registered on the idr89 platform are asked to contact our support team at [email protected] immediately. idr89 will investigate the matter promptly and take all necessary action to close the account and protect the minor's data.
We recommend that parents and guardians make use of publicly available parental control software to restrict access to gambling websites on shared devices used by minors.
The idr89 platform integrates with a number of third-party service providers to deliver its full feature set — including game studios (Evolution Gaming, Pragmatic Play, NetEnt, Microgaming, Spribe, Pocket Games Soft), payment processors, and analytics platforms. Each of these providers operates under its own privacy policy, and idr89 recommends that you review those policies where relevant.
idr89 does not embed social media tracking pixels, third-party advertising networks, or external analytics scripts that would allow third parties to track your behaviour across other websites. Any analytics tooling used by idr89 is operated in a first-party, privacy-respecting configuration.
idr89.one may contain links to internal platform sections only. This Policy covers only the processing activities carried out by idr89 as the Controller; it does not apply to any third-party platform you may access independently of idr89.
idr89 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable legal requirements, or platform features. The "Last updated" date at the top of this page will always reflect the date of the most recent revision.
Where changes are material — for example, a change in how we share your data or a new category of data being collected — idr89 will notify registered Members via the email address on file or via a prominent notice on the platform at least 7 days before the changes take effect. Non-material clarifications (e.g., formatting corrections or minor wording adjustments) may be made without individual notification.
Your continued use of the idr89 platform following the effective date of any revised Privacy Policy constitutes acceptance of the updated terms. If you do not agree with any revision, you should close your account before the effective date.
For any questions, concerns, or requests related to this Privacy Policy or the handling of your personal data by idr89, please reach out through the following channels:
| Channel | Details |
|---|---|
| [email protected] — Privacy-related enquiries receive a dedicated response within 24 hours (typically faster during WIB business hours, UTC+7). | |
| Live Chat | Available 24/7 via the live chat widget on idr89.one — Indonesian-speaking agents are on duty during peak WIB hours. |
| Data Rights Requests | Submit a formal data rights request (access, rectification, erasure, portability) by emailing [email protected] with the subject line "Data Rights Request". We will respond within 30 days. |
If you are not satisfied with idr89's response to your privacy complaint, you may escalate the matter to the relevant supervisory authority in your jurisdiction. idr89 will cooperate fully with any such authority in the investigation of a legitimate complaint.
For responsible gaming concerns specifically, please visit the Responsible Gaming page for dedicated self-help tools, support contacts, and guidance resources.
Beyond the legal text above, these are the six core privacy principles that shape every decision we make about your data at idr89.
All data transmitted to and from idr89.one is protected with 256-bit SSL/TLS encryption — the same standard used by major Indonesian banks like BCA and Mandiri. Your login credentials, payment details, and personal information are never transmitted in plain text.
idr89 will never sell, rent, or broker your personal data to advertisers, data brokers, or marketing companies. Your information is used exclusively to operate the platform, verify your identity, process your transactions, and keep your account secure.
You can access, correct, export, or request deletion of your personal data at any time. Simply contact our support team at [email protected] with your request. We respond to all data rights enquiries within 30 days — often much sooner.
We do not hold onto your data longer than necessary. Once the applicable retention period expires — whether 13 months for technical logs or 5 years for financial records — your data is securely deleted or irreversibly anonymised from our systems.
idr89 does not embed social media tracking pixels, third-party advertising cookies, or cross-site behavioural tracking scripts. Analytics are conducted in a first-party, privacy-respecting configuration using anonymised, aggregated data only.
Promotional emails, SMS alerts, and push notifications are sent only when you have explicitly opted in. You can withdraw your marketing consent at any time — instantly and without penalty — by clicking "unsubscribe" in any communication or contacting our support team.
Now that you understand how idr89 protects your personal data, dive into the action. From live roulette and poker tournaments to sports betting and hundreds of slots — every session is backed by the privacy commitments in this Policy.